The clips in the balances for a double-hung

A home owner from Sacramento says:

Hi: While removing the interior window of my double-hung, I broke the clips in the balances. I don't know the manufacturer of the window, but there is an etched-in 'L' in the corner. (First pic) The part I broke, the blue clip, is in the second photo.

Can I just replace the clips? If so, do you sell them? If I have to replace the balances for this window, do you sell them?

Thanks.

Bill 

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Tom from SWISCO responded:

Hey, Bill. As a matter of fact, we do sell this shoe by itself. See our 15-233.

Keep in mind that putting them back on the balance can be a little tricky. The cord is under a lot of tension because of the nature of how these work. Make sure you wear gloves and goggles just in case.

Also note that the shoe breaking is sometimes a sign that the balance isn't far behind. You may need to replace that sooner than later. Could be next week, couple be a couple years yet. It's hard to say. If you did want to replace the balance, let me know; we can help, but these need to be custom made, so it's a bit of a process.

A home owner from Sacramento says:
Hi Tom:

If it would be easier to put in new balances, I'd rather do that. Can you tell me what specs you would need to make them? I have a photo of the imprint on the vinyl cover for the balances. Let me know what else you would need to make them, and how much $$$. THanks.

Bill Layne
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Tom from SWISCO responded:

Sure thing! So, what I'll need is the length of the metal channel, the stamp printed on it, and a picture of the top end where it installs in the window track. Seeing a picture of the balance itself may also be helpful; it should have a ribbed style metal channel, but you can never be too safe. That would be my only major concern. Lastly, I will also need quantity.

Once I have that data, I will email you a purchase link and price quote that you can use to place an order on our site.

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