The lock handle just spins

Quick Learner from Platte city, MO
What part do I need? Not sure what is missing or broken to cause this?

Can you help us?
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2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

I would recommend removing the inside handle to determine if the latch spindle may be broken. If not, then you can use a slotted screwdriver to engage the mortise where the thumb latch inserts to determine if the latch will engage when you mimic the function of the 82-107 thumb latch. If it doesn't, you'll need a new mortise lock, which resembles our 82-218. Take a look and see how the specifications compare to your part. Thank you. 

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