Bob from SWISCO responded:
April 27, 2021
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Tom from SWISCO responded:
December 7, 2021
Sorry to hear you're having trouble. Is it that the lock hook isn't reaching the keeper? If so, you probably just have to adjust the new mortise. You will note a small, slotted screw just above the hook. By turning that you extend the hook out or retract it back in, depending on which way you turn it. That should fix the issue. |