The lock is not catching. It is loose.

Quick Learner from Eastern Pendle WV

Apr 22, 2021 12:49 pm

No markings on existing hardware other than its Guardian Sliding glass door.I would like to know what handle/lock i need to replace with since the lock is not catching when I go to lock the door. Or do I just need to order that middle locking piece. Help a single woman!

1 user uploaded image

4 Replies

Bob from SWISCO

Apr 27, 2021 11:44 am

Hello there. This mortise lock looks like our 82-226. For the handle set, you could use either the 82-086 or 82-087 depending on the finish you prefer. Compare the dimensions just to ensure this hardware is what you need.

Quick Learner from Eastern Pendle WV

Dec 5, 2021 10:46 am

I purchased the lock and then the handle, the handle twice because I jacked the first one up when trying to cut the length of the little piece for locking. But now that I have it cut correctly and the new handle on, its still not locking. Do I need a new striker plate for the new lock that I purchased from you?

Tom from SWISCO

Dec 7, 2021 2:46 pm

Sorry to hear you're having trouble. Is it that the lock hook isn't reaching the keeper? If so, you probably just have to adjust the new mortise. You will note a small, slotted screw just above the hook. By turning that you extend the hook out or retract it back in, depending on which way you turn it. That should fix the issue.