The roller part is broken

A home owner from San Diego, CA says:

August 16, 2022

do you this part? if so, how long does it take to send it to San Diego, CA

Thumbnail of the uploaded file named tempImageNWw27e.gif

Tom from SWISCO responded:

August 19, 2022

We don't sell a roller that matches what you show here, unfortunately. It's tough to be sure, but it looks like your housing had a mounting tab that broke off at the back. Can you confirm? Or is it supposed to just be a little edge like that?

A couple rollers you could consider are our 81-085, or maybe even our 81-294. However their designs are very different compared to yours and there is no guarantee they will work.

I am sorry that we couldn't offer you anything better.

A professional from CA says:

September 4, 2022

81-085 is most likely your roller.

Sliding Door Roller, 1-1/4"dia Nylon Concave BB

81-085

$9.97

Patio Roller Assembly, 1-1/4" Dia.

81-294

$14.55

How to identify patio door rollers

VIDEO

WATCH >

How to Replace a Patio Sliding Glass Door Roller [1080p]

VIDEO

WATCH >

How to maintain a sliding glass door

GUIDE

READ >

How to replace a sliding glass door roller

GUIDE

READ >

Identifying the right replacement roller for your sliding glass door

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.