The spring.
Quick Learner from San Juan PR.
Jul 7, 2018 4:20 pm
That part just come off and broke. The spring and the rope. All fall off. And broke. And I dont know the name of the part i cant find it. Please help.I want to know if you sell your products outside of US continental. To PR?
2 Replies
Tom from SWISCO
Jul 10, 2018 2:48 pm
Hi - thanks for reaching out!
We'll need to see some photos of the part that you need replaced. I think you may be talking about a window balance, but I can't be sure without seeing it. We do absolutely ship outside the continental US, like Puerto Rico, as well as internationally.