Therma tilt 5000 balance

Home Owner from PA

Nov 21, 2016 7:03 pm

Purchasing a home. Thermo Tilt 5000 windows failed inspection because the lower pane will not stay up when raised. Was informed the white plastic balance on 3 windows needed to be replaced.

5 Replies

Home Owner from PA

Nov 21, 2016 7:09 pm

Contractor is unable to find this part and believes the original manufacturer is no longer in business.

Paul from SWISCO

Nov 22, 2016 1:48 pm

I'm not sure what it is you have. Can you show me a picture of the part in question? That will help us find what you need.

Home Owner from PA

Nov 23, 2016 7:51 pm

I currently do not have access to the part referenced and can only provide a photo showing it in place. It is seated within the track at the upper right side of the lower pane. The screen somewhat obscures it.

User submitted a photo of window hardware.

Dave Sr. from SWISCO

Nov 29, 2016 11:44 am

Hmm... it's tough to say. Looking at the images you gave us, it seems like your window might a Series 600 spiral balance, which might be what needs to be replaced. Another possibility is that you need to replace the pivot shoes. Take a look at the related videos to see what kind of hardware it is I'm referring to. Ultimately, we will need to see the parts in question out of the window.