These are Keller windos

Home Owner from 29483

Jan 29, 2021 1:48 pm

i have three windows that will not hold when opened. Two have no grip at all and one has a partial grip in mid height. One has the bottom right pos broken all other posts are in tack

2 user uploaded images

4 Replies

Casey from SWISCO

Feb 1, 2021 9:59 am

Hello,

It looks like your windows might have coil balances based on what I can see in your photos but I would need to see your balances removed from the widow, along with any other parts you need to replace. Thank you!

Home Owner from 29483

Feb 2, 2021 2:51 pm

I saw th video but it looks like my window is a little different. below are the extra pictures you asked . appreciate your help thanks

2 user uploaded images

Casey from SWISCO

Feb 2, 2021 3:09 pm

You're absolutely right. Your pivot shoe is our 15-105 and it attaches to a channel balance. We'll need to see an undamaged balance fully removed from the window to confirm which one you need. Thank you!