Casey from SWISCO responded:
May 29, 2020
Hello, I believe we can replace these but the balance in your photo is missing some important details. We'll need to see an undamaged balance removed from the window, including the clip at the end of the cord, the end attachments and the area where the balance screws to the jamb. With this information, we should have a much better idea of what you need. Thank you! |
Casey from SWISCO responded:
June 1, 2020
Great. Take a look at our S770-35 channel balance. There should be a stamp on your metal channel that will tell you what spring strength option to choose. Thank you! |
Casey from SWISCO responded:
June 1, 2020
Great. Then you can purchase the balances directly on our website and choose 35C for your strength option or you can call our customer service department at 856-317-6263 if you would like assistance placing your order. Thank you. |