Tilt Latch help

A home owner from Oldd Chatham, NY 12136 says:

I ordered what I thought was the proper size for my window, however when it arrived, it was too short and too narrow. it was order #1244212. I have sent the parts back as instructed by Tom Connelly.

I have enclosed pictures of the item that I need and hope that you might be able to help me.

Thank you

Curtis

Thumbnail of the uploaded file named Tilt latch # 1.jpg
Thumbnail of the uploaded file named Tilt latch # 2.jpg
Thumbnail of the uploaded file named Tilt latch # 4.jpg
Thumbnail of the uploaded file named Tilt latch # 4.jpg
Profile picture of Bob
Bob from SWISCO responded:

Hi Curtis. See our 26-390 and 26-391 to start. You will need to confirm the dimensions to make sure they match up with your old tilt latch. Let me know what you find.

Profile picture of Bob
Bob from SWISCO responded:

We are so glad to hear that everything worked out for you, Curtis. Please get in touch with us again should you need us.

A home owner from Oldd Chatham, NY 12136 says:

Hi Bob,

Thanks for your help. I received the items you suggested and they fit perfectly.

Curtis

How to Replace a Window Tilt Latch
How to Replace a Window Tilt Latch
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Styles of Tilt Window Latches
Styles of Tilt Window Latches
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.