I have what look like galvanized window balancers without any identifying numbers or markings. No colored tips to identify weight either. They are 3/8" x 35" and the vinyl window weighs 20.12 lbs. Your help would be greatly appreciated in identifying the correct replacement window balancers.
Tom from SWISCO responded:
June 5, 2020
Looks like you need tilt window spiral balances. Based on your dimensions and sash weight, you want the S900-35 with a Green Tip color option.