Tilt balances

A quick learner from New York says:
I am looking to replace the tilt balances in a number of windows. Each has a plastic cover over the balance. How do I remove the cover without breaking the channel. Or does the new balance slide inside this cover. I can move the cover a little up and down
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Paul from SWISCO responded:
The kind of window balance cover that you've described is force-fitting over the track and fits in a small edge groove. You should be able to pull on one side at the bottom of the cover to release it and work up the track.
A quick learner from New York says:
Thanks for you advice and help. I was able to repair 5 windows in just under 3 hours. The biggest problem was the plastic cover. Your advice on how to remove it worked fine. The new balances work like a charm. Thanks again.
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