Tilt latch actuator

A landlord from Glassboro, NJ says:

Hi. I bought tilt latch actuator item 26-234 in August 2018. The dimensions match mine, except that the "teeth" on the underside is not in the same direction.

The pictures above show my broken part (yellowish) and the tilt latch actuator (white) that I bought which isn't the right match. What is the right match?

Thank you.

Alice

Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting, Alice. I'm afraid we don't have an exact match for this latch. Honestly, you may be better off substituting it with a surface mount tilt latch. These are different than the others in that they just screw on. We have a video tutorial that shows how to do this. We find it to be an easier solution in these instances. Let us know what you think!

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.