Tilt shoe balance

A quick learner from Chicago says:
May 7, 2018
The part on the right is the original and image on left works fine. With the newer part I have to replace a part on the window that fits in the shoe. Would like to order 26, however not sure which part to order from your website. I would like to order parts from you if I can get the correct parts.

Thank you

Peter
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Paul from SWISCO responded:
May 10, 2018

Hi Peter, I think we can help with this. If I'm understanding you correctly, it looks like you should replace the pivot shoe on the left with our 15-178 shoe. Look it over and let us know if we're on the right track.
Pivot Lock Shoe, Brown Brake Pad
Pivot Lock Shoe, Brown Brake Pad
15-178
$3.70
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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