Tilt window channel balance for Atrium Thermal windows

Question

I need a replacement channel balance for a 20 year old Atrium Thermal Windows 36 inch channel. The model 770 SWISCO  with a  9/16 inch channel looks exactly like the one I need---- except for how it hinges on top. The SWISCO has a plastic screw  in latch at the top but my Atrium Thermal Window has a couple of pins in the channel and these hang on a hook connected to the frame. I might be able to make your SWISCO work by taking out the plastic connecter and inserting the pins from my old one. However I would like to see if I can get the actual replacement part.

Emily · Accepted Answer

Thank you for reaching out to us. We may be able to help with this but I'll need more information to be sure. Would it be possible for us to see the clip attached at the end of the cord as well as how the balance installs at the top of the window? That will help give us a better idea of what we're dealing with here.