Tilt window on screen door

Question

Hi I am trying to find this part for my tilt window on my screen door . I'm not sure of the brand of the screen door but I have a serial number of the part I need. 35AE2 072705. Please find attached pictures showing the parts that are needed. The small pulley broke at the plastic attachment. I pry the bottom part off which is attached to the rope out of the track of the screen door. Any help would be appreciated.

Thank you

Kevin

Thank you

Kevin

Paul · Accepted Answer

Hi Kevin,

Unfortunately, the spring balance system you are showing belongs to the door manufacturer and they have exclusive rights to these parts. I believe your door is made by Andersen. You can look up the door information on a plate attached to the inside of the door hinge to confirm. If so, I would recommend contacting Andersen directly to discuss your replacement options. Thanks for posting!