Tilt window sash balance

A contractor from South Carolina says:
I need to replace a couple of window sash balances and need to make sure I get the right one for a 32 inch long, 3/8 in diameter and the window weighs 32 pounds. (Weighed on a bathroom scale)
The tip on the end of the old balance is green. Just need whatever can handle a 32 lb. window
Thanks
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thank you for posting. This balance will have to be specially made, since we do not have a 3/8" diameter, 32" long spiral balance that can support that weight. Check out this custom spiral balance request form that I've started for you based on your specifications and fill out the rest of the information. One of our representatives will get back to you shortly thereafter with a price quote and an item to add to your cart.
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.