Tilted Pennco bathroom window. Broken shoe

A home owner from Mt Holly NC says:
It has "7" stamped on it.

We can't close our window and need to replace the boot.
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Casey from SWISCO responded:

Hello,

We'd be happy to help but we would need to see photos of your pivot shoe removed from the window to compare to our inventory. See the video below to help you through the process. Thank you!

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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