Tilting Window Doesn't Stay Up

Handy Person from Chantilly, VA

Sep 10, 2016 8:52 pm

Found on Window:
Allied Systems Corp
334/4 x 763/4 9-8500
2004-8-20 72934
2862EQ5/8 Flat 9/9; WH49/16cel
Bar code: 12304789.2.1.10

The picture shows the broken plastic housing with a circular insert. In a normal operating window the plastic housing w/ spring attached would be at the bottom of the window not observable(hidden).

What part do I need to repair the window? Any helpful instructions would be appreciated.

Milt

User submitted a photo of window hardware.

4 Replies

Tom from SWISCO

Sep 13, 2016 3:14 pm

Please see our 15-180 pivot shoe, I think this is a good match. If you also need the coil spring and clip, see our Series 190 and 15-181. You will need the stamp on your existing springs to determine the best coil spring option.

Home Owner from Chantilly, VA

Sep 13, 2016 9:29 pm

How does the mechanism work? If I remove the 2 Philips screws will the spring unravel(is it under tension?)? I think the spring is ok but do I have to unravel it to determine the stamp? Any advice on dismantling and reinstalling?

Thanks
milt

Tom from SWISCO

Sep 15, 2016 11:16 am

The springs shouldn't unravel. At least, not unless they're so totally shot that all tension has been lost. They don't seem to be that bad, based on your picture. The stamp should just be right on the surface. See the video below for more information.