The long one number is 28 3 J O CALDWELL, length: 29", width: 9/16", shoe depth: 0.5"
The short one number is 24 4 K N CALDWELL, length: 25", width: 9/16", shoe depth: 0.5"
To identify window channel
Quick Learner
Apr 10, 2023 4:03 pm
2 user uploaded images
4 Replies
Jasmine from SWISCO
Apr 11, 2023 11:17 am
Thanks for reaching out! I am confident we can provide you with replacement balances however, I'll need a bit more information to confirm the correct replacements.
May I please see a clearer photo of the bottom shoe? It isn't typical for a shoe to measure 1/2" in depth. Is the shoe damaged in any way? I would recommend double checking the depth of the shoe.
Quick Learner
Apr 11, 2023 12:33 pm
Just sent the picture to you. I the the shoe depth should be 9/16"
Jasmine from SWISCO
Apr 11, 2023 1:43 pm
I did not receive the photo of the bottom shoe. I am not able to tell from the previous photos, however, I believe you may have the Series 351 or the Series S390 Channel Balances. This has non-winged top and bottom attachments. You'll need the 29" balance with a 2830 stamp and the 25" balance with a 2440 stamp.
It is likely your shoe is damaged or you have a different shoe than the balances mentioned above. We do not typically see shoes measuring 9/16". Compare the dimension for the bottom shoe using the diagram below, it should either be 1" or 1-1/8" as shown below. If it is different, I'll need to see a clearer photo of the bottom attachment as it could be likely you'll need custom/special order .
Comparison of the S351 and S390 balance shoes.