I recently received my order for 10 30" 351 Channel Balances. When trying to install I noticed several Top Sash Guides were broken on my windows. I looked through your catalog but could not find one that matched mine's dimension and hole pattern. Here are the dimensions (if viewing from straight on to the side of the window)
Color - Black
Top width - 7/8"
Top Depth - 5/8"
"body" Width (under cap)- 5/8"
"body" Depth (under cap)- 7/16"
Length - 1-9/16"
Hole location from top edge - 1/2"
Thank you
Tim C
5 Replies
Casey from SWISCO
Jan 21, 2011 10:45 am
Hi Tim,
Thanks for sending detailed photos. I believe we found the needed top sash guides for you. I will post again as soon as they are available.
Quick Learner
Jan 24, 2011 10:39 am
Thank you Donna!
Casey from SWISCO
Jan 26, 2011 11:49 am
Hi Tim, Take a look at new SWISCO product code 18-172, Top Sash Guide, I believe this is the needed replacement.
Quick Learner
Jan 27, 2011 7:44 am
Excellent! Thank you Donna. I will place my order. Thank you for the excellent customer service!
Tim
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