Top Sash Guides

A quick learner from Santa Rosa, California says:
Hi, It looks like I probably need a pair of the 5/8" top sash guides (18-009). One is broken the other will be replaced as well. I did measure the very top part at 7/8". I have already replaced both channel balances with S350-28 balances. That's when I discovered the broken top sash guide. Please see attached photos. Just want to get the right part.
Thank you in advance for your help.
David
Thumbnail of the uploaded file named 20190710_165847.jpg
Thumbnail of the uploaded file named 20190710_165958.jpg
Thumbnail of the uploaded file named 20190710_170007.jpg
Thumbnail of the uploaded file named 20190710_170017_LI.jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Identifying the correct top sash guide is mostly based on dimensions. The only other top sash guide that I found with the dimensions you listed would be our 18-166, but the 18-009 looks like a closer match to your guide. Just review the dimensions on our product page to make sure that everything matches up. If there are any discrepancies, let us know the dimension you need and we'd be happy to keep looking for you. Thank you!

How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.