Top Sash guide

A home owner from Ft. Myers FL says:
November 23, 2020
I have purchased wrong top sash guides twice. 18-009 and 18-166. order#1340665 and 1496543. I pieced together a broken guide and the dimensions are:
Top=1" wide
screw holes from top= 1/4" and 1"
hook from top= 3/4"
shaft=1/2" wide
length=1 5/8"

the original channel balance was marked 26E. I replaced it with S385-27.
Problem is that window won't fully close. about 1/4" to go.
What do you recommend?
Profile picture of Tom
Tom from SWISCO responded:
November 30, 2020

Thanks for your patience during the holiday season.

I'm afraid that I can't recommend a top sash guide based on dimensions alone. If possible, I'd like to see a picture of an undamaged version. Seeing it from the front and from the side would be a huge help.
5/8" Top Sash Guide
5/8" Top Sash Guide
18-009
$0.99
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-166
$1.33
27" Series 385 Channel Balance
27" Series 385 Channel Balance
S385-27
$10.55
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