Dave Sr. from SWISCO responded:
March 1, 2017
I'm not sure what I'm looking at. I would believe that a top pivot pin would be spring loaded to keep it up into the top track. Is there a part missing from the one in your photo? Do have another pin that has all its parts that we can see? Seeing the track itself would also help. This one really is a head scratcher.
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Paul from SWISCO responded:
March 1, 2017
For metal doors, I believe these pins are force-fit. You should be able to gently tap it out with a hemmer, or slide a putty knife under the collar and work the pin out of the door.
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