Paul from SWISCO responded:
October 17, 2018
Thank you for your patience with us, Tom. We'd like for you to take a look at our 18-008 top sash guide. See if our part measures up with yours. These typically usually snap in place when they are installed. If it happens to not be that easy, you may need to take the frame apart which may not be the best strategy because of the glazing and glass that can lead to some difficulty getting everything back together nicely. We placed some media guides on this page for you to review. Look them over to see if they can provide some additional help to you. |