Top sash guide for S385 balances

Quick Learner from USA

Jun 13, 2016 7:27 am

I purchased your S385-25 : 25" Series 385 Channel Balance. They fit perfectly - thank you!

Three follow-up questions:

1. Do the 5/8

4 Replies

Paul from SWISCO

Jun 15, 2016 10:10 am

I'm sorry, but your question got cut off. I'm afraid we cannot identify what top sash guide you have based just on the balance. That really depends more on the window itself. If you can, show us a picture of an undamaged top sash guide removed from your window and we can try our best to find a good match.

Quick Learner from Honolulu, Hawaii

Jun 15, 2016 12:17 pm

Apologies for the cut off question. Here it is again, including pics of the top sash guide still in the window frame:

1. I identified the 5/8

User submitted photos of a window balance.

Paul from SWISCO

Jun 17, 2016 11:19 am

This looks like our 18-009 top sash guide. Please compare it to yours and let me know if you agree!