Top sash guide and sash stop identification.

A home owner from USA says:
Looks like all of my photos for D59635 did not get uploaded. I am also looking for the top sash guide and sash stop pictured. Can you please tell me which these are so I can place my order? Thanks
User submitted photos of window hardware.
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Paul from SWISCO responded:
I'm not sure exactly what you have without dimensions. Is there any way I can see an undamaged version of the top sash guide? Can you also give me your measurements? In the meantime, see our 18-064. Our 55-043 may work as a sash stop, but it would again depend on how the sizes match.
A home owner from Orlando Florida says:
Is the top sash guide attached to the side of the sash or does it pop off from the top?

The sash stop is 2 3/4" Long.
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Paul from SWISCO responded:
It should be attached from the side. See this video for more assistance.
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