pivot shoe trouble

A quick learner from Yonkers NY says:
This sits in the side channel and the clip on the bottom is where the window mounts
Thumbnail of the uploaded file named 270690FE-FB28-4DA6-87F3-40FA09CC59B6.jpeg
A quick learner from Yonkers NY says:
Just went to AA Window parts on Jerome Avenue in the Bronx and they told me they can't order the part , I have to order a window assembly with balances. Doesn't sound right.
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Paul from SWISCO responded:

If the only thing you are looking to replace is your pivot shoe, then you may want to take a look and consider to see if our 15-180 will do the trick in making your windows functional again. 

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