Tom from SWISCO responded:
September 16, 2013
I would be happy to help you replace the balance for this window, but we'll need a bit more information. To start out, can I see a few pictures of the pivot shoe in your window? Seeing that will help us determine what kind of balance you have. Can you also tell me what numbers are printed on the coil springs themselves?
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Tom from SWISCO responded:
September 17, 2013
Thanks, Chris. This shoe appears similar to our 15-087. Do you agree? If so, you should also check out our Series 180 coil spring. Let me know what you think.
Also is the number you gave me printed on the coil springs or the coil shoe? To know specifically what type of Series 180 you have, I'll need the number on the spring. |
Tom from SWISCO responded:
September 18, 2013
Hey, Chris. We sell this system with the various components separately. It's possible you don't even need to replace the plastic housing, but you should look yours over just in case.
If you can't find a number on the spring, please tell me the weight of your window sash instead. I would also like to know how many coils you have per side. It looks like four, but I can't be sure. |