Traco Impact Window

A quick learner from united states says:
I believe I have the same window as described here:

https://www.swisco.com/discussions/Channel-balances-23DS-38-Traco-Impact-hung-windows-77-110957


Can you send custom link? I need 2.
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Bob from SWISCO responded:

Thanks for posting. I'm confident we can help you, but we need a little more information to narrow this down. Note that this balance will have to be custom made due to its unique spring strength, as designated by that stamp.

  • Can you compare an undamaged version of that top fitting and let me know if more closely matches the 19-018 or 19-041? Review the dimensions we list on both shop pages to assist you with this. 
  • Does the bottom shoe match the dimensions of our 15-004? Note that this shoe is 1-3/32" deep.

From there I'll look into getting a quote for you. Many thanks. 

A quick learner from united states says:
19-041 appears to be a match however the shoe is not a match. I've attached better photos.
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Bob from SWISCO responded:

The shoe's style can be a little different, but functionally be the same. What matters most is the 'depth', or the heel-to-toe measurement. The 15-004 has a depth of 1-3/32". If your shoe has that same depth, then the 15-004 should work fine. If the depth differs, let me know. 

A quick learner from united states says:
I believe the shoe is 15-005
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Bob from SWISCO responded:

Thanks for getting back to me. I just sent you an email with a custom link enclosed to order (2) of 24" long balances, stamped 23DS38, with the 19-041 Top and 1" deep 15-005 Bottom attached. Does that seem correct to you? Let me know if you have any questions prior to placing this order. Many thanks. 

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