Dave Sr. from SWISCO responded:
September 28, 2017
I believe you have a genuine Truth lock like our 38-091 and 38-092. You could also consider our generic 38-058L and 38-058R. Take a look and see what you think.
As for unlocking the window, try pushing the handle back into the lock body and see if you can turn it that way. If not, I recommend contacting a local professional as it is not otherwise a simple project. You will need to drill or cut off the lock body to access the mechanism to unlock the window. |