Tom from SWISCO responded:
February 15, 2018
We may be able to help, but we will need a bit more information. First, can you confirm the exact weight of your sash? Can you also tell me how many of these you need?
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Tom from SWISCO responded:
February 20, 2018
Okay. In that case, I think I'll go with our 1775 option, based on your old stamp of 17DS29. This can support sashes weighing 29 through 32 pounds. I believe this will work, but since this has to be specially made I just wanted to be 100% sure. Knowing the length of the spring won't tell us anything, I'm afraid. I will email you a special order link for 4 of these right now.
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