Trouble removing screws

Quick Learner from Springfield Mo
Cannot remove the screws from the existing casement hinge. They appear to be held from below the frame. Cannot tighten either. This channel is loose and inhibits sash travel.
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

If you could show us photos of your hinge and where the screws attach, we'll be happy to look into this for you. In the meantime, see our video below showing the 36-048 hinge set commonly used in casement windows. Thank you! 

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