Truth Entrygard Dual Arm Operator

A contractor from NY says:
I purchased the 39-031 left hand operator, it's not the correct size.
Your measurement 4 7/16" is to long. My operator arm is about 2".
Do you have any other part numbers I can view?
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Take a look at our 39-333 operator, which is similar to the 39-032 that you purchased but has a shorter 2-13/16" link arm. Do you think that this might be the part you're looking for? Thank you!

Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
How to Orient a Dual-Arm Operator
How to Orient a Dual-Arm Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.