Truth Hardware

A quick learner from Monroe NJ says:
My condo is about 30 years old. I need to replace this hardware. I cannot open some of my windows. Hope you can help me. Thanks
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Emily from SWISCO responded:

When this worm gear comes out like you show in the picture, it means it cannot be repaired or replaced. You'll need a new operator. Could you please upload a photo showing the entire mechanism uninstalled?

A quick learner from Monroe NJ says:
How do I do that??
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Emily from SWISCO responded:

Check out the video I've attached, it'll show you everything you need to know. 

A quick learner from Monroe NJ says:

Can you please tell me how much this part will be? Thanks 

Susan 

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Emily from SWISCO responded:

Hi, Susan.

Check out our 39-031 and 39-032 operators. Look over our dimensions and compare them to your current operator and see if they match up for what you need. 

The pricing for the 39-031 and 39-032 can be found on their respective product pages as well. 

Dimensions for 39-032
A quick learner from Monroe NJ says:
My measurements are 4 /12 inches by 9 1/2 inches
A quick learner from Monroe NJ says:
I think this is the correct part. Can you tell me if it is made of plastic or metal? Once the order is placed how long till I receive it? I see you are located in NJ do you have a store? Where are you located?
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Emily from SWISCO responded:

The operator is made of metal. When you go to checkout, you'll see some shipping options that you can choose based on your shipping needs. We are located in Pennsauken, NJ, but we are strictly E-commerce and do not have a store. 

A quick learner from California says:
HI Emily at Swisco. Does SWisco sell latch lock mechanisms for casement windows? Thank you, Rob
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Emily from SWISCO responded:

Hi, Rob! 

We indeed sell locks for casement windows, which you can find here

39-031 : EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$28.28
VIEW >
39-032 : EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-032
$28.28
VIEW >
39-107 : Truth Hardware Operator Cover
Truth Hardware Operator Cover
39-107
$3.06
VIEW >
39-114L : Crank Handle, 11/32
Crank Handle, 11/32"
39-114L
$4.25
VIEW >
Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
How to Orient a Dual-Arm Operator
How to Orient a Dual-Arm Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
SWISCO Window Operator Crank Handles
SWISCO Window Operator Crank Handles
VIDEO
WATCH >
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