Truth Windows

A handy person from Illinois says:
Hello, I am trying to figure out what we need to get these windows operational (able to open and close with handle versus a pair of vice grips). iIt appears the handle and bolt (not sure what you call the piece the crank handle attached to) are stripped in need of replacement. Thank you for your help.
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Casey from SWISCO responded:

Hello,

If the worm gear that the handle installs on is stripped, you'll need to replace the entire operator. If you could open the window and show us the arms that move the sash in and out, we'd be happy to research your replacement options. Thank you!

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