Truth aluminum single arm operator for awning window

Quick Learner from los angeles
Need the model number/name for a Truth single arm window operator
3 user uploaded images
11 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hey there!

Thank you for reaching out to us. I'm not sure if we'll have a match for this. The roller or attachment at the end of the operator's arm looks damaged. Would it be possible for us to see an undamaged version? 

Quick Learner from los angeles
I only have one awning window - the others are casement windows. Is there something else I could send that would be helpful?
Yes the part that broke is the black plastic piece on the end of the operator. It slides on a rail at the bottom of the awning window sash. The one you sent is for a casement window.
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for getting back to us. In that case, can we see a few photos of the track? I can't make any promises but that might help steer us in the right direction. 

Quick Learner from los angeles
Thanks for your help - photos of the track and the single arm awning operator.
Emily
Emily from SWISCO
SWISCO
Expert

Hmm, it looks like your photos didn't come through. Can you try and re-upload them for us? 

Quick Learner from los angeles
Here are the photos again.
 
Quick Learner from los angeles
Hi Emily, I appreciate your patience with this. I removed the operator. All of the measurements line up with the Encore Single Arm Awning Window Operator, #39-4408. Is this operator stainless steel ?
Emily
Emily from SWISCO
SWISCO
Expert

I'm sorry, but our part identifier is having some technical difficulties. Can you please email your photos to help@swisco.com with the D349839 reference number? I'll do my best to assist from there.

I'm afraid the 39-440B is not stainless steel. 

Quick Learner from los angeles

photos 

this is the single arm operator that has the broken foot. The arm is 11.5” long. Here are photos of the foot on another awning window that is still intact. The measurements shown on your product code 39-440B do match my operator. What is the material you have ? Does it come in stainless steel as well ?

3 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

I agree, our 39-440B awning operator indeed resembles what you show here. You should be good to go as long as the specifications and the style of the pivot slide shoe match up with your old operator. Please note that the 39-375 folding handle with cover is sold separately. 

Unfortunately, we don't sell this operator in a stainless steel version. I am very sorry for the inconvenience. 

Dimensions for 39-440B
Dimensions for 39-440B

Alternate view and dimensions for 39-440B
Alternate view and dimensions for 39-440B

Alternate view and dimensions for 39-440B
Alternate view and dimensions for 39-440B

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