Truth handle replacement

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Home Owner from USA

Sep 29, 2014 8:50 am

Can you help with this part ??? Thank you,

User submitted photos of window hardware.

7 Replies

Dave Sr. from SWISCO

Sep 30, 2014 11:46 am

Thanks for contacting us. I recommend that you look at our 38-205, I think this may be a possible match. Check it out and see if this can work for your window.

Quick Learner from Willingboro

Sep 30, 2014 3:15 pm

The One You recommend is the one I ordered last time. There is no way for me to fasten it at my window. What are the suggestions now??

Dave Sr. from SWISCO

Oct 1, 2014 10:34 am

Oh, I see. I'm sorry I didn't recognize you sooner. You were the person who had this window, correct?

I'm sorry to hear that the 38-205 didn't work for you. We actually used to carry the older version but it is no longer available. It's never been a problem since the only variation between that and our 38-205 is that it sits up just a tiny bit higher due to a certain bracket, though I've always found it to be a negligible difference. Is that difference preventing you from installing it? As for how it fastens to the window, you just push it in and it will clip into place.

If the fact that it sits up a little higher is the cause of your problem, maybe try filing down the slot a little to provide you with more room.

Quick Learner from Willingboro

Oct 1, 2014 12:02 pm

Hi there. Well the one you recommended and I ordered has this grey plate which needs two screws whereas the old on was secured with one screw right thru the broken round golden thing. I would not know to what to secure the bracket with the 2 screws to.

Dave Sr. from SWISCO

Oct 6, 2014 12:55 pm

Yes, that plate is what causes our 38-205 to sit a little higher. Is there space for you to drill new holes for it?

Quick Learner from Willingboro

Oct 6, 2014 3:43 pm

I did it. Took me just a bit longer to figure it out. I actually flattened that plate to guide it thru the slit where the handle is, bend it back into its old shape and fastened it to the inside of the window with 2 screws. It works great now. Thank you for your support