Truth window crank

Home Owner from Villanova Pa
This is the 3rd time I've contacted your company.  Can you please help me by identifying the parts in the picture. 
4 user uploaded images
2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. This is the first time our team has seen this inquiry. The worm gear coming out of the handle is a sign that the operator is stripped and needs to be replaced. Can you open the window and show us a photo of the arms that move the window sash? That should help us narrow down some options. 

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