Truth window crank

Home Owner from Oakland Charter Township in Michigan

Jan 8, 2025 11:51 pm

Hello, the window cranks out but not in. Are you able to help me identify the part's replacement by any chance? Thank you so much.

5 user uploaded images

4 Replies

Lauren from SWISCO

Jan 9, 2025 9:50 am

Hello, thank you for posting,

Please start by reviewing the style of the 39-031 and 39-032 operators. Compare the overall dimensions and orientation to confirm a good fit! Also see the 39-107 cover and 39-114L handle if needed. Let us know if you have any additional questions!

Home Owner from Oakland Charter Township in Michigan

Jan 11, 2025 11:35 am

Thank you, Lauren! That was a super helpful start to my search. The large arm of 39-031 is indeed what I have, but the rest vary slightly. Could it still work?
10 3/4" large arm4 1/4" small arm4 1/2" outer screw span3 7/8" inner screw span

1 user uploaded image

Lauren from SWISCO

Jan 13, 2025 1:44 pm

No problem!

You have an older style Entryguard operator. The 39-031 is a newer version of yours. I see that the long arm is at 10-3/4". As for the short link arm yours appears to be 3/16" shorter at 4-1/4". I don't think that would be an issue. There is some "travel" in the linkage that should make up the difference. As for the hole locations in the base, the 39-031 is slightly different, but they are not off by much. There is also an extra hole in the base to secure the operator to the window sill. Take a look at the suggested hardware along with the related videos.

If there is any uncertainty, please see our return policy here. Let me know if you have any additional questions!