Truth window operator

Professional from Victoria BC Canada
hello,  I need an operator like your 39-443 but with the 6 1/2 inch arm.
do you have?
thanks,
kevin
 
11 Replies
Tom
Tom from SWISCO
SWISCO
Expert

That's unfortunately not something that we carry, but I'd be happy to look into that for you. Please give us time to research this and we'll get right back to you.

Professional from Victoria BC Canada
are could be 7 1/2 depending on how you measure it.
thanks,
kevin
 
Tom
Tom from SWISCO
SWISCO
Expert

Thanks again for waiting. I'm sorry to say that we haven't been able to find a version of the 39-443 in either size. I think at this stage it would be best if you were to remove the operator from the window and show us a photo of it by itself. That way we can verify the make. 

Professional from Victoria BC Canada
hello, photo below
thanks,
kevin
 
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

Thanks again. I'm This operator is subtly different compared to our 39-443. It looks like the base is a different shape, even if the guide at the end of the arm is the same. Please give us more time to research this.

Tom
Tom from SWISCO
SWISCO
Expert

Okay, we just received confirmation that we can supply this operator after all. We need to make up stock for you which will take time. We're expecting a lead time of 5-6 business weeks. Would you be willing to wait? Please let me know here and we can get the ball rolling ASAP!

Please also note that these operators are an updated version which doesn't come with the same white cover as the original. The manufacturer only sells these separately now under the 39-451 and 39-452.

Professional from Victoria BC Canada
stock? i would only need one .
and how can we confirm it would be the same?
Not worried about the different cover that would be fine. Just the arm and guide and sill mount need to be the same
thanks,
kevin
 
Tom
Tom from SWISCO
SWISCO
Expert

Once we have the product added to our site, we will have photos and dimensions that you can review to verify that they are the same.

As for quantity, you can order as few as just 1 operator if you want, but we still need to actually have enough product made that we can sell it. We will get the ball rolling on production and will let you know the moment it's available on our site for you to review.

Professional from Victoria BC Canada
roger that 
thanks
Tom
Tom from SWISCO
SWISCO
Expert

Good news! The 39-704 is now available for purchase. Just let us know if you need anything else.

Dimensions for 39-704
Dimensions for 39-704

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