Trying to find a right part for my non tilted window

Quick Learner from Sacramento California

Sep 26, 2026 10:35 am

Hey this is Ash from Sacramento California. I am trying to find a right part for my window. The metal part is 27" long and down side plastic loop is about 1". Please help me to find a right part so I can order it. Thanks

3 user uploaded images

4 Replies

Bob from SWISCO

Sep 28, 2026 4:18 am

Hey there. I am confident we can help, but we need to see the nylon attachments on the other side of the metal channel also. We'll do our best to help from there.

Quick Learner from Sacramento California

Sep 28, 2026 1:55 pm

Hey, here you go sending you the picture of other side of metal bar. Thanks

3 user uploaded images

Bob from SWISCO

Sep 30, 2026 12:31 pm

Perfect, thanks! Based on what I see here, you have either our S380-27, S385-27, or S378-27 depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.