Trying to find parts

A home owner from Illinois says:
February 6, 2023
I have 5 of these composite double hung window that are broke. Window size is 28 by50. Tryed to take that shoe out but I don't think it'll come out without breaking the window channel. I'd really appreciate any input. Thanks
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Tom from SWISCO responded:
February 8, 2023

Hello! Your shoe here looks like a match for our 15-188. Review its specs and let me know if you agree.

As for removal, there should be a pre-made cutout at the top of the window. If not you will need to make one. The video below will show you how this can be done.

Alternate image for 15-188
Alternate image for 15-188
A home owner from Illinois says:
February 9, 2023
Awesome thank you. I'll order these
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Tom from SWISCO responded:
February 9, 2023

Great! Thanks so much for the order, we appreciate it.

I'm happy to help with any other questions you may have.
Pivot Lock Shoe, 1/2" Thick, Blue Break
Pivot Lock Shoe, 1/2" Thick, Blue Break
15-188
$3.70
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How to Remove a Pivot Shoe (Cutout Method)
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