Trying to replace Pivot Shoe and Latches for Window

A quick learner from Texas says:
First, sorry so dirty in the pics. Trying to repair rent house windows. The latches are broken and the shoe is stuck in the bottom of the one. The only marking I can find on the window is PRISM. The best I can measure the latches are 2.5" by a hair under .75"
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Bob from SWISCO responded:

Hello and thanks for contacting SWISCO. The pivot shoe looks like our 15-192. The tilt latches resemble our 26-243 and 26-244, but I can't be totally sure without knowing the exact dimensions. I recommend you remove them from your sash and compare with the dimensions on our product page to be sure. Below our videos on how to remove both your tilt latches and pivot shoe. 

SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Window Tilt Latch
How to Replace a Window Tilt Latch
VIDEO
WATCH >
How to Replace Damaged Pivot bars
How to Replace Damaged Pivot bars
VIDEO
WATCH >
Styles of Tilt Window Latches
Styles of Tilt Window Latches
GUIDE
READ >
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