UNIQUE 38-B-20 balance

Question

I am from Chile and have some ?guillotine windows ? that are in desperate need of repair and maintenance. I cannot find parts here, the windows are approximately twenty years old. I shall send you pictures of what I have. The support or channel balences are 38 1/2 inches long and 1/2 inch wide without taking into consideration de plastic pieces at either end. We would need ten complete sets. I?m including photographs just to make sure I? Explained myself correctly. Do you think you can help me with this ?  My channel balences are 15 millimeters in width. As for the length it is 99 centimeters long. We think that what is printed on the side is UNIQUE 38-B-20. (It is more than a little faded.) Thank you for all your help,I will be waiting to hear from you, Elena

Tom · Accepted Answer

Looks like you have either our Series 351 or Series 390, depending on the size of the bottom shoe. The only issue is the length: these usually end on a full inch, not 1/2". If your metal channel is definitely 38-1/2" long then it will have to be a custom order.

Can you confirm the Series? You also say you need ten sets. Does that mean 20 balances altogether?

Once you've confirmed this information, we can email you an order link and price quote for the requested quantity.