US Window Factory spiral balance

Home Owner from Eastern Long Island (North Shore)
I had windows installed a LONG time ago. Many have parts that need replacing. Do you have/know anyone who can fix them on Long Island? I live in Rocky Point (Suffolk County).
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! We do have the parts you'd need to repair this window, but there are a few details you'll need to confirm so that we can recommend the right replacements. Unfortunately, we do not have a contractor/handyperson we can recommend to come out and complete the repairs but we have several videos detailing how to remove and install them; I've tagged a few below for your review.

Once you have the shoes removed from the window, I'll need to know the measurements for the width and thickness of the shoe.

Please don't hesitate to reach out with any other questions you might have.

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