Unable to remove my roller from the door

Question

First picture is clearly backwards but is what I believe to be the serial number from the door itself. As you can see there are two screws on each side of the door but the top one will unscrew but not come out of the hole. The bigger screw comes out completely but the roller does not move. I do not think the bottom of the door comes off as shown in your video as the last picture shows a seal around the glass. How do I get these rollers out???

Dave Sr. · Accepted Answer

To remove the roller from this patio door, you must first remove that bottom door rail. Your best bet would be to lay the door on a strong work table or set of saw horses. With the door laying securely on a stable surface, remove the frame screw at each end of the bottom rail of the door. The other screw you speak of is the adjustment screw which will stay with the roller housing. With the frame screws removed, try to tap off the bottom rail using a block of wood and a hammer. In most cases the bottom rail can be removed. Be careful not to damage the glass or frame of the door. If you are not confident about this project you might want to get the help of a professional.