Unidentifiable Parts Needed

A handy person from Brooklyn, NY says:
May 17, 2021
Hello, I hope this finds you well. I am trying to fix my window and need two specific parts to do so. I need a coil, specifically the one shown in the attached photo, and a coil balance shoe as shown in the second photo. Please help direct me to identifying the right parts I can purchase from SWISCO to fix my window. Thank you in advance.
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Tom from SWISCO responded:
May 20, 2021

We can definitely help, but I'll need a bit more information. First, can you tell me how thick the spring is? You also mentioned a shoe, but I don't see one in your photos. Just the spring and the cover. Do you have the shoe for me to see?
A handy person from Brooklyn, NY says:
May 22, 2021
Thank you Mr.Tom, the spring is a half inch thick. I've attached the photo of the shoe, I did not realize I didn't attach the photo before. Thank you for reaching out, hope this'll suffice. I will also include 3 photos of the same sticker on my window, perhaps the shown details may help. Thank you again.
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Tom from SWISCO responded:
May 24, 2021

Perfect, this is exactly what I needed. Your shoe here is the 15-228, which is designed to be used with the Series 160 coil. This just happens to be 1/2", too, so I think we have a winner. See our S160-10, since yours says it's rated for 10 pounds.

Finally, if you also needed that plastic cover, see our 15-150S single spring support.
A handy person from Brooklyn, NY says:
May 24, 2021
Thank you so much, I have just finished purchasing all three items! Thank you again for your help, I really appreciate it. You're the best!
A handy person from Brooklyn, NY says:
May 24, 2021
P.S I bought all three items from SWISCO! Thanks!
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Tom from SWISCO responded:
May 24, 2021

Awesome, thanks for your business! It means a lot. Please let me know if they work out, or if you run into any issues. We're always here to help.
10 lbs Series 160 Coil Balance
10 lbs Series 160 Coil Balance
S160-10
$6.34
Pivot Shoe, 17/32" Thick
Pivot Shoe, 17/32" Thick
15-228
$2.57
1/2" Coil Single Support
1/2" Coil Single Support
15-150S
$1.10
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