Tom from SWISCO responded:
January 3, 2018
Thanks for writing in. It looks like your tilt latch has broken, but I'm afraid I can't tell exactly what kind you have from these photos; it's too damaged. Do you have an undamaged version we can look at? If possible, I'd like to see it out of the window entirely. As for the trim, can you show me a clear picture of its end profile? We will do our best to help from there! |
Tom from SWISCO responded:
May 30, 2023
Your balance appears to match our Series 770, though your stamp is a little peculiar. You'll note that we have a weight chart for each Series 770 store page. I recommend weighing your sash on a scale and referring to that chart to verify which one of our options would be a good fit for this window. |