United window double hung

Quick Learner
Apr 26, 2024 11:15 pm
The string or rope broke and I need a replacement either complete set up or help restring it
1 user uploaded image
2 Replies

Emily from SWISCO
Apr 30, 2024 11:24 am


Thanks for reaching out to us. I'm afraid the pulley string can't be replaced so you'll need a new balance. Can you show us a photo of the attachment your balance uses? It appears to be cut off from this photo. Can you confirm how your hardware installs as well, with a hook or screw?