Unknown window make

A handy person from Philadelphia Pa says:
Window will not stay in place. No knowledge of this type of balancer. Would appreciate it if you know and have replacement parts . Thanks
Thumbnail of the uploaded file named F1B4CC2D-B80B-4817-90C2-369EA09A9709.jpeg
Thumbnail of the uploaded file named 95111698-05D3-4665-B803-5283DB0D14F3.jpeg
Thumbnail of the uploaded file named 7A7466B4-2133-4F0F-B75C-51F24B0F42F4.jpeg
Thumbnail of the uploaded file named 3DD63613-664E-49A4-9532-77DAC871A995.jpeg
Profile picture of Bob
Bob from SWISCO responded:

This is a Coil Balance system. Specifically, this looks like a 15-087 Pivot Shoe and 15-086 Housing Pivot; these parts use our Series 180 Coil Balances. You'll have to look for stamps on the springs to indicate what spring weights you need. If there are none, or you uncertain, obtain the exact weight of the window sash. Give us the exact weight, and we'll work out what you need.

A handy person from Philadelphia Pa says:
Thanks Bob, can you tell from these photos exactly which balancer I need to order. This number is on the face of the balancer top to bottom # 8453535tap
Thumbnail of the uploaded file named 094E42EE-7902-4754-9601-846956432D6A.jpeg
Thumbnail of the uploaded file named 5231EF4D-0B12-4960-9979-80B1DA3BE71E.jpeg
Thumbnail of the uploaded file named EB09491D-1287-4563-8DEA-C8A8C9198EA1.jpeg
Profile picture of Bob
Bob from SWISCO responded:

Again, this looks like the 15-087 and 15-086, which use the Series 180. But without the exact sash weight, I can't confirm what spring weights you need. 

A handy person from Philadelphia Pa says:
Hi Bob, sash weighs 19.6 lbs. Sorry for the delay in getting back to you
Profile picture of Bob
Bob from SWISCO responded:

No worries. If the sash weighs 19.6 pounds, then I think (4) of our S180-5 5 pound springs should work nicely. Use a pair on either side of the sash, to total 20 pounds of overall support--this is close enough to your sash's reported weight that it should operate smoothly. Let me know if you have further questions. Also see the diagram below that shows how all the components of this balance system come together. 

Series 180 coil balance diagram
Series 180 coil balance diagram
A handy person from Philadelphia Pa says:
Thanks Bob
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.